How authentic storytelling continues to make south africa’s leading real estate company a household favourite

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Chas Everitt is a leading real estate company that operates in South African and internationally.

The challenge

In a highly competitive real estate industry Chas Everitt needed to differentiate itself with a brand campaign that resonated with audiences and through authentic storytelling.

The solution

By first listening, we conducted in-depth interviews with executives, agents, and clients. We uncovered that the Chas Everitt difference wasn’t found in their property portfolio or refined processes, but in their brand promise: becoming true partners to buyers and sellers throughout their real estate journeys.

Hence, ‘Creating Smiles,’ a campaign built around the emotional insight that a smiling client is the ultimate seal of approval.

Campaign

  • National, multi-channel campaign (website, online ads, social media, direct mail) backed by PR, print, and outdoor for broad reach.
  • Featured agent and client testimonials highlighting the professionalism and consideration that created lasting smiles.
  • Produced a brand manifesto video to launch and align the campaign internally.
  • Tailored content and messaging for individual branches, enabling offices to connect directly with their local communities.
  • Introduced a subtle smile animation to the Chas Everitt logo to be used across materials and channels to reinforce the campaign’s message.

Watch an overview of the campaign, below:

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The results

Over 12 months the campaign had the following impact:

  • 367% increase in social media traffic
  • 18% increase in website traffic
  • 38% increase in organic social media engagements
  • 45% increase in video views
  • 250k property clicks
  • 22% increase in lead conversions

What our client had to say...

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Beyond achieving outstanding ROI, Stratitude’s strategic insights and data-driven decision-making have empowered us to make informed choices, fostering further growth and expansion. Our visibility has skyrocketed, attracting a broader customer base and reinforcing our market position

Berry Everitt
Group Chief Executive Officer
Chas Everitt International Property Group

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Through this website, Chas Everitt reinforced their position as specialists in luxury real estate, offering high-net-worth clients a seamless, elegant digital experience in their search for the perfect property.

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