Introduction

Stratitude is an award-winning full-service marketing agency, with clients that range from corporate to retail industries. We are focused, determined, hard-working, creative, smart and solution orientated. We understand strategy and know exactly what we are aiming to achieve with every piece of work we do. As a team of creative problem-solvers, we know how to translate strategy into creative that delivers.

Purpose of Job

As a vital member of our team, your role will encompass various responsibilities, including creating project schedules, overseeing the workflow of all teams, delegating project-specific tasks, managing logistics, removing roadblocks to support the team, and keeping account managers informed about project progress and status updates.

The primary goal of your position is to focus on optimising internal workflows between our client service, creative, digital development and campaign management teams.

You will be responsible for upholding the high-quality standards for all our deliverables, ensure projects are briefed, implemented and delivered within deadlines and meet all KPIs and contractual requirements.

Primary duties and responsibilities

• Daily agency traffic management
• Daily management of projects and workflows
• Efficiently organising the team’s workflow and delegating tasks to team members
• Ensuring the stages of the project are met according to client and brief requirements, budget, resource and deadline deliverables
• Faciliating and providing timely communication between relevant departments including digital, accounts, campaign management and creative
• Overseeing project resources and assisting with the management of freelance requirements and bookings for larger projects
• Establishing deadlines for ongoing and future projects and ensuring the team adheres to them.
• Holding daily production and status meetings
• Adjusting deadlines and schedules according to unforeseen events like urgent briefs
• Managing resources and updating key stakeholders on requirements and supply
• Working across multiple projects and ensuring all parties are informed of progress and problems
• Leading and co-ordinating workflows from initial stages through to delivery
• Reporting on project status, workloads and accounts
• Evaluating current workload holistically
• Analysing campaign performance and proposing improvements to guarantee the delivery of promised marketing results to clients
• Monitoring current traffic processes and inputting ideas on how to improve current practices where required
• Account management of smaller ad hoc opportunities or singular projects
• Assisting and supporting the managing director with cost estimates and various ad hoc tasks
• Managing and overseeing the effective use of our briefing systems and programmes and pull reports to manage workflows, capacity and profitability of clients and campaigns
• Pro-actively identify bottlenecks and issues and develop solutions and prioritisation of jobs and projects

Requirements:

• Minimum three years of experience in traffic management in an ad agency or associated position
• Degree or diploma in a related/applicable field
• Proven traffic and project management experience
• Exceptional communication, interpersonal and people management skills
• Ability to work on multiple initiatives at the same time
• Full understanding of an integrated agency environment
• An understanding of agency, digital and creative processes

Skill profile:

• Solid decision-making skills and a sense of prioritisation
• Outstanding multi-tasking abilitites
• Exceptional diligence and attention to detail
• Excellent verbal and writing skills
• Key relationship management skills
• Interpersonal skills
• Resourcefulness
• Project management skills
• Strong evaluation and analytical skills
• Innovative and creative thinking combined with an ability to follow process
• Dynamic and enthusiastic
• Eagerness to learn
• Quick, practical thinking in a demanding environment
• Ability to adapt to new situations and make quick decisions
• Time management
• Professional attitude and capability, and personal initiative
• An ability to take full responsibility for delivery of work that’s of an expected quality
• Leading/guiding/supporting individuals with empathy, but also firm, fair and diplomatic
• The ability to lead by example

Knowledge and experience:

• Excellent computer skills including Office365: Outlook, Excel, Teams and PowerPoint
• Understanding/knowledge of Magnetic and Everlytic (a plus)
• Ability to work well under pressure
• Understanding of full service agency services, processes, workflow and departmental inter-dependencies
• Skilled at working under pressure

Agency spirit:

• A can-do outlook and approach
• Creates an environment where challenge is the norm
• Identifies, flags and addresses issues pro-actively
• Pro-actively identifies communication and new business opportunities within clients’ businesses
• Creative thinker to think outside the box and challenge the norm
• Is passionate and career-orientated
• Presents positively in all that they do
• Self motivated and ability to work independently

We’re a hard-working, fun, competitive and creative team – so if you think you’re a great fit, apply now.

Alternatively send your CV to recruitment@stratitude.co.za